Q-What should I expect from my first appointment?

A-For a first appointment at CLOVE HAIR SALON in the East Village, expect more of a consultation-driven boutique experience in a calm and welcoming salon!

A first visit to Clove Hair Salon will look like this:

• You’ll first check in with our front desk then you’ll meet your stylist and discuss your hair history, routine, likes/dislikes, inspiration photos, and maintenance preferences.

• If you're a new color guest, we require a brief consultation (email, FaceTime, or in-person) before the service begins.

• The Clove Hair Salon experience includes an AVEDA Stress Relieving Treatment ritual (professional shampoo/conditioner, scalp & neck massage) hand massage ritual, and blow-dry styling (for full services).

A few practical things to know before we welcome you to Clove:

• A credit card is required to hold the reservation.

• We ask for 24+ hours cancellation notice.

• Bring reference photos if you're doing a major cut or color change—especially because the process leans heavily on consultation and customization.

Q-How often should I cut my Hair?

A-Cutting your hair helps to keep its shape and to keep it healthy so that you can get the most out of your style! Usually shorter haircuts need to be maintained more frequently, but if your hair is longer, 6 weeks to 12 weeks is the average timing for a haircut.

Q-How can I make my blowout last longer? A- Make your professional blow out last longer by using appropriate styling products for your hair texture and finish with a light dusting of Aveda Shampowder close to the roots to absorb any oil.

Q-Should I wash my hair before a color Service? How Should I prepare for a hair color appointment?

A-It is recommended that if you have a sensitive scalp and you are having a color service that requires color to touch your scalp then you should refrain from washing your hair for up to 2 days before the service. This helps to create a natural barrier and reduce sensitivity. Hair that has too much build-up could interfere with foiling and other techniques. You may want to check with your stylist before your appointment!

Q-Will hair color damage my hair?

A-Aveda Hair Color is gentle and conditioning. Aveda artists are always taking your hair integrity into account. Depending on your desired result we will always recommend the safest way to get to your hair color goals!

Q-Is a blow-dry included with my hair service?

A-Blow-drys are included with haircut services and are complimentary with color services. In most cases a blow-dry is a necessary part of a haircut to personalize the shape. A natural finish blow-dry is complementary with all color services. If you are interested in a specific type of finish after a color service such as a soft set or hot tool finish, there is an additional charge.

Q-Is a Credit Card required to book an appointment at Clove Hair Salon?

A-Yes, a valid Credit Card is required to reserve an appointment at Clove Hair Salon.

Q-Are Aveda products Biodegradable?

A-Aveda emphasizes formulas with more biodegradable ingredients and packaging designed with recycled and recyclable materials.

Q-Can I book an “Add on” service as a stand alone service?

A-Yes, these services do not include a blow-dry.

Q-Is there a cancellation Fee?

A-Yes, Cancellation,and rescheduling an appointment within 24 hours of the booked appointment incur a 50% fee of all booked services. Same day cancellations and no show’s incur a 100% fee of the booked service. Please contact the salon to cancel or reschedule.

Q-Do you do Men’s haircuts?

A-Yes! Everyone is welcome!

Q-Do we do children’s haircuts?

A-No

Q-Does Clove Hair Salon provide hair services outside of regular business hours?

A-Inquire within. Services outside of regular salon hours are not offered by all stylists. There is a 50% additional charge for all services provided outside of regular business hours. These appointments are not bookable through our online service. Please contact Clove Hair Salon directly.

Q-What if I would like to make an adjustment to my cut or color service I just recieved?

A-We welcome color and cut adjustments within 14 days (2 weeks) of the originally booked service. After that additional charges may apply.

Q-What is the difference between a Balayage and a traditional Foil Highlights?

A-Balayage is an open air hair painting technique usually reserved for a sunkissed level of lighting. Foiling is when hair is painted in a foil and is usually the most common technique used and can provide a higher impact of lightening.

Q-What is the difference between a Gloss and a Toner?

A-Sometimes these terms can be interchangeable, however a Gloss can be a clear Shine refresh treatment. Toner usually refers to refining tone either enhancing or balancing unwanted tones in the hair. Ask you stylist what would be best for you!

Q-What is gray blending hair color? How can I blend it naturally?

A-Gray blending can happen in so many ways! You can use Aveda Demi Permanent hair color, or blend gray using color in foils, or a combination of the two! Come in for a complimentary consultation and we’ll help you find the best way to suit your desired results.

Q-What makes AVEDA different?

A-AVEDA stands out for its plant-focused formulas, signature essential oil aromas, and holistic approach to hair care. AVEDA emphasizes sustainability, combining high-performance salon products with environmentally conscious practices and a wellness-centered salon experience.

Q-How do I make my hair color last longer?

A-To help your hair color last longer, use color-safe Hair Care like AVEDA Color Control & Botanical Repair! Wash with lukewarm water rather than hot water. Limit heat styling & protecting your hair from sun exposure. Keeping hair vibrant with in salon glossing treatments with AVEDA Demi Permanent between retouches & conditioning treatments at home with Botanical Repair Strengthening Masques can also help maintain vibrancy between appointments.

Q-What is the best low maintenance hair color?

A-AVEDA Demi Permanent Hair Color!

Q-Can I go Blonde without damaging my hair?

A-YES! Book a complimentary consultation at Clove and one of our experienced stylists can tell you how!

Q-Does hair change during Perimenopause?

A-Yes. During perimenopause, shifting hormones can gradually change the way hair grows and behaves. Every individual is different but you may notice increased shedding, changes in density, or shifts in texture and moisture levels. At Clove, we approach these changes with care and intention, focusing on customized cuts, color, and treatments that support the hair you have today while maintaining its health and movement.